768bat's Privacy Policy — Our commitment to protecting your data

1Introduction & Scope of Policy

768bat (https://768bat.win) is a leading online gaming and Sports Betting platform in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy explains in detail how 768bat collects your personal information, the purposes for which it is used, and the measures we take to keep it secure.

This policy applies to all services on the 768bat platform — including the website, mobile app, Live Casino, Sports Betting, game lobby, and any related services. It applies to you whenever you use any 768bat service.

Our Privacy Policy is developed in line with international data protection standards. If you have any questions, do not hesitate to contact the 768bat support team.

2What Information We Collect

768bat collects only the information essential to providing its services. The data we collect falls into three main categories:

Directly Provided Information

Information you provide directly when registering on 768bat or using our services:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address (city and country)
• Identity document information required for KYC verification
• Payment method details (Mobile Banking/Nagad number, etc.)

Automatically Collected Information

Information collected automatically while using the 768bat platform:

• IP address and device type
• Browser & Operating System Information
• Login time, session duration, and page visit data
• Gaming History & Transaction Records

Information from Third Parties

In some cases, information may be collected from legitimate third-party sources, such as payment providers or identity verification services. 768bat always handles this process with full transparency.

3How Your Information Is Used

768bat uses collected data exclusively for the specific purposes outlined below. Information is never used for any unauthorized purpose:

Purpose	Data Types	Legal basis
Account Management and Verification	Name, email address, date of birth	Contractual Obligations
Payment Processing	Payment Method Details	Contractual Obligations
Fraud Prevention & Security	IP address, device, and transaction history	Legitimate Interests
Customer Support	Contact Information	Contractual Obligations
Promotional Communications	Email, mobile number	Consent (Opt-In)
Legal and Regulatory Compliance	KYC documents	Legal obligations

4Data Sharing & Disclosure

768bat never sells or rents your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Provider: Necessary information is shared with Mobile Banking, Nagad, or other payment gateways to process transactions.
• KYC services: Only the minimum necessary information is shared with approved third parties for identity verification.
• Law enforcement agencies: Information may be shared with authorities in cases of court orders or legal obligations.
• Technology Partners: Limited operational data is shared with approved technology partners for platform management purposes.

In all cases, 768bat ensures that recipient parties comply with appropriate privacy standards and do not use data beyond what is necessary.

5Cookies & Tracking Technologies

The 768bat platform uses cookies and similar technologies to improve service quality and enhance your browsing experience. We use the following types of cookies:

• Essential cookies: These are essential for the platform to function — for example, maintaining your login session.
• Functional cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: To understand how the platform is used — such as which pages are visited most and how long users stay.

6Data Protection Measures

768bat uses industry-leading technology to protect your data. Our security framework consists of the following layers:

• 256-bit SSL/TLS encryption across all communications.
• AES-256 encryption for all stored data.
• Two-factor authentication (2FA) available.
• 24/7 security monitoring and detection of unusual activity.
• Regular security audits and vulnerability assessments.
• Restricted staff access — only authorized personnel can view user data.

7Data Retention

768bat does not retain your data indefinitely. Specific retention periods are defined for each type of information:

• Account information: Up to 5 years during active account use and after closure.
• Transaction Records: 5 to 7 years as required by law.
• KYC documents: 5 years in accordance with regulatory requirements.
• Cookies & Session Data: Upon session expiry or a maximum of 30 days.
• Customer Support Contact: Up to 2 years.

Once the retention period expires, your data is permanently and securely deleted. In cases where legal obligations require an extension, this will always be clearly communicated.

8Your Data Rights

768bat recognizes each user's full ownership of their personal data. You may exercise the following rights at any time:

• Right to Access: You may request to know what information 768bat holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Data Portability: You may request a copy of your information in a readable format.
• Right to object: You may object to marketing communications or certain types of processing.

To exercise these rights, contact the 768bat support team by email. We typically process requests within 30 days.

9Protection of Minors

768bat is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If we learn that a minor has registered on 768bat, the account will be closed and all related data deleted immediately.

10Changes to the Privacy Policy

768bat reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following channels:

• A notification will be sent to your registered email.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of 768bat after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the changes, please request account closure.

11Contact & Complaints

For any questions, comments, or complaints regarding this Privacy Policy, contact the 768bat data protection team directly:

• Email: [email protected]
• Live Chat: 24/7 live chat support is available within the platform.
• Complaint resolution timeframe: Typically resolved within 7 business days.

Your privacy is our highest priority. Let us know about any concerns — we're always here for you.